At Tanzania Refined, we provide travel-planning and booking services. We do not sell or ship physical products.

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Our consultation fee is non-refundable. This fee covers the time, expertise, research, itinerary planning, recommendations, and personalized support provided during the travel-planning process. The consultation fee remains non-refundable whether or not you decide to proceed with a booking.

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Any accommodation, transportation, excursion, or other travel booking is subject to the cancellation, change, and refund terms of the relevant travel supplier, including hotels, tour operators, airlines, transportation providers, and activity providers. These terms may vary depending on the booking, travel dates, and supplier.

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If you need to cancel or change a confirmed booking, please contact us as soon as possible at Info@tanzaniarefined.com. We will assist with submitting your request to the applicable supplier; however, we cannot guarantee a refund, travel credit, change, or waiver of fees. Supplier cancellation charges, change fees, fare differences, and other applicable costs may apply.

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Any refund approved by a travel supplier will be processed after we receive confirmation and funds from that supplier. Where possible, approved refunds will be returned to the original payment method. Processing times may vary depending on the supplier and payment provider.

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We recommend considering travel insurance to help protect against unexpected cancellations, interruptions, delays, medical events, or other travel-related circumstances.

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For questions about your consultation, booking, cancellation, or refund, please contact Tanazania refined at info@tanzaniarefined.com.