Terms & Conditions
Welcome to Tanzania Refined. By using our website, requesting a consultation, or booking travel services through us, you agree to these Terms and Conditions.
Our Services
Tanzania Refined provides travel-planning, consultation, and booking-assistance services. We help clients arrange travel experiences through third-party suppliers, including hotels, airlines, tour operators, transportation providers, and activity providers.
We act as an intermediary between you and these suppliers. Your travel arrangements are also subject to each supplier’s own terms, conditions, availability, prices, cancellation rules, and refund policies.
Consultation Fee
Any consultation fee charged by Tanzania Refined is non-refundable. This fee covers our time, expertise, research, itinerary planning, recommendations, and personalized support, whether or not you choose to proceed with a booking.
Bookings and Payments
A booking is not confirmed until the relevant supplier confirms it and any required payment has been received. Prices, availability, taxes, fees, and currency exchange rates may change before confirmation.
You are responsible for reviewing all booking details, including traveler names, dates, destinations, itineraries, and payment amounts, before confirming your reservation. You are also responsible for paying all applicable supplier charges, deposits, balances, taxes, and fees by their due dates.
Changes and Cancellations
Requests to change or cancel a booking must be sent to us as soon as possible at [Contact Email]. We will assist in submitting your request to the appropriate supplier, but changes, cancellations, refunds, or travel credits cannot be guaranteed.
Supplier cancellation fees, change fees, fare differences, and other charges may apply. Any refund is subject to the relevant supplier’s policy and will be processed only after the supplier approves and releases the funds.
Travel Documents and Requirements
You are responsible for ensuring that you have valid passports, visas, permits, vaccination records, travel insurance, and any other documents required for your trip. Entry requirements, health rules, and travel advisories may change, and you should verify them with the appropriate authorities before travel.
Travel Insurance
We strongly recommend purchasing comprehensive travel insurance. Travel insurance may help protect you against unexpected cancellations, medical emergencies, delays, lost luggage, and other travel disruptions.
Limitation of Liability
Tanzania Refined is not responsible for the acts, omissions, delays, cancellations, injuries, losses, damages, or service failures of third-party travel suppliers. We are also not responsible for events outside our reasonable control, including weather, natural disasters, strikes, government actions, illness, conflict, or other travel disruptions.
Website Use
You may use this website only for lawful purposes. You may not use the website in a way that damages, disables, or interferes with its operation or the use of the site by others.
Changes to These Terms
We may update these Terms and Conditions from time to time. Any changes will be posted on this page with an updated “Last updated” .
Contact Us
For questions about these Terms and Conditions, please contact Tanzania refined at Info@tanzaniarefined.com.